Regarding shipping arrangements for your order (order and inventory confirmation, packaging, etc.), in-stock items will be shipped within 24-48 hours (excluding weekends).
Shipping
For orders within Japan , shipping is free for orders over ¥15,000. For orders under ¥15,000, shipping costs are ¥770.
For orders with overseas delivery addresses , a flat shipping fee of ¥6,000 will be charged .
Delivery days
Delivery usually takes 5 to 10business days from the date of order. Delivery delays may occur during special periods such as Golden Week, Obon, New Year's holidays, or due to bad weather.
If you have a specific delivery date in mind, please contact customer support when placing your order.
Shipping notification
Once your order has been shipped, we will send you a shipping confirmation email and include a tracking number.
If the product has not arrived
If you are not at home : If you are not at home, the delivery company will send you a notice of absence. Please arrange a delivery date during the re-delivery period and pick up the item.
If your order has not arrived within 10 business days or on the specified delivery date, please contact us here Please contact customer support at and include your order number.
Other notes
For returns and exchanges, please refer to the return and exchange policy on our official website. If the product you received is defective or was delivered incorrectly, please contact customer support. Refunds will be processed within 1-5 business days after we receive the returned product.
Shipping method and shipping fee
Order preparation time
Regarding shipping arrangements for your order (order and inventory confirmation, packaging, etc.), in-stock items will be shipped within 24-48 hours (excluding weekends).
Shipping
For orders within Japan , shipping is free for orders over ¥15,000. For orders under ¥15,000, shipping costs are ¥770.
For orders with overseas delivery addresses , a flat shipping fee of ¥6,000 will be charged .
Delivery days
Delivery usually takes 5 to 10business days from the date of order. Delivery delays may occur during special periods such as Golden Week, Obon, New Year's holidays, or due to bad weather.
If you have a specific delivery date in mind, please contact customer support when placing your order.
Shipping notification
Once your order has been shipped, we will send you a shipping confirmation email and include a tracking number.
If the product has not arrived
If you are not at home : If you are not at home, the delivery company will send you a notice of absence. Please arrange a delivery date during the re-delivery period and pick up the item.
If your order has not arrived within 10 business days or on the specified delivery date, please contact us here Please contact customer support at and include your order number.
Other notes
For returns and exchanges, please refer to the return and exchange policy on our official website. If the product you received is defective or was delivered incorrectly, please contact customer support. Refunds will be processed within 1-5 business days after we receive the returned product.
